{"id":80,"date":"2025-05-05T10:29:23","date_gmt":"2025-05-05T09:29:23","guid":{"rendered":"https:\/\/route-247.com\/?page_id=80"},"modified":"2025-09-02T23:18:43","modified_gmt":"2025-09-02T22:18:43","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/route-247.pt\/pt\/terms-and-conditions\/","title":{"rendered":"Termos e condi\u00e7\u00f5es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"80\" class=\"elementor elementor-80\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a209d13 e-grid e-con-boxed e-con e-parent\" data-id=\"a209d13\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e1402b elementor-widget elementor-widget-heading\" data-id=\"2e1402b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Termos e condi\u00e7\u00f5es\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e2a36dc e-flex e-con-boxed e-con e-parent\" data-id=\"7e2a36dc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39c6d704 elementor-widget elementor-widget-text-editor\" data-id=\"39c6d704\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p class=\"has-text-align-center\"><strong>TO ENSURE AN INFORMED AND TRANSPARENT EXPERIENCE WHILE USING THIS WEBSITE, WE KINDLY ASK YOU TO READ THESE TERMS AND CONDITIONS CAREFULLY. BY BROWSING THIS WEBSITE, YOU ARE CONSENTING TO THE TERMS PRESENTED BELOW.<\/strong><\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">1. Ownership<\/h3>\n<p><\/p>\n<p><strong>ARRIBAS INTOC\u00c1VEIS, LDA.<\/strong>, a legal entity with tax identification number <strong>518659526<\/strong>, is the rightful owner of the website <a class=\"\" href=\"http:\/\/www.route-247.com\">www.route-247.com<\/a> and its subdomains.<span style=\"color: rgb(237, 182, 98); font-family: &quot;Comic Relief&quot;, display; font-size: 1.5rem; font-style: inherit; font-weight: inherit;\">2. Customer Support<\/span><\/p>\n<p><\/p>\n<p>For additional information or clarification regarding this website or these Terms and Conditions, you may contact <strong>ROUTE 247<\/strong> via email at <strong><a>info.route247@gmail.com<\/a><\/strong>, or by phone at <strong>+351 912 683 290<\/strong>, Monday to Friday, from <strong>09:30 AM to 6:00 PM<\/strong> (GMT).<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">3. Purpose and Scope<\/h3>\n<p><\/p>\n<p>The website <strong><a class=\"\" href=\"http:\/\/www.route-247.com\">www.route-247.com<\/a><\/strong> is intended to promote and sell the transport and tourism services offered by <strong>ROUTE 247<\/strong>.<\/p>\n<p><\/p>\n<p>These Terms and Conditions apply to all users of the website and to all operations and\/or transactions carried out through it, regardless of their nature.<\/p>\n<p><\/p>\n<p><strong>ROUTE 247<\/strong> reserves the right to unilaterally modify, at any time and without prior notice, the presentation and content of the website, including these Terms and Conditions, product and service information, pricing, promotions, and commercial terms.<\/p>\n<p><\/p>\n<p>Users are subject to the version of the Terms and Conditions in force at the time of accessing or using the website.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">4. Website Use Conditions<\/h3>\n<p><\/p>\n<p>All users agree to use the website in compliance with applicable laws and in accordance with the principles of good faith and commercial ethics.<\/p>\n<p><\/p>\n<p><strong>ROUTE 247<\/strong> assumes no responsibility for the content or availability of third-party links.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">5. Intellectual Property<\/h3>\n<p><\/p>\n<p>All content and information on this website and its subdomains belong to <strong>ROUTE 247<\/strong>. Any use, reproduction, copying, or disclosure of logos, texts, or images is strictly prohibited without prior written consent.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">6. Online Store Information<\/h3>\n<p><\/p>\n<p>Through this website, users may purchase access to services provided by <strong>ROUTE 247<\/strong>.<\/p>\n<p><\/p>\n<p>Prices are displayed in <strong>euros (\u20ac)<\/strong> and include VAT.<\/p>\n<p><\/p>\n<p>Purchases do not require the creation of a user account, provided that billing information is properly completed. However, creating an account facilitates future purchases.<\/p><p><span lang=\"EN-GB\">-Free cancellation and\nmodification up to 24 hours before the booked time; &#8211;<\/span><o:p><\/o:p><\/p><p><span lang=\"EN-GB\">-The driver will be waiting\nat the reserved location and time; &#8211;<o:p><\/o:p><\/span><\/p><p><span lang=\"EN-GB\">-The ticket is personal and\nnon-transferable; <o:p><\/o:p><\/span><\/p><p><span lang=\"EN-GB\">-Limited transportation of\nsurfboards and upon request; <\/span><o:p><\/o:p><\/p><p><span lang=\"EN-GB\">-The departure time must be\nrespected, in case of delay contact the driver; <\/span><o:p><\/o:p><\/p><p><span lang=\"EN-GB\">-Other stops along the\nroute available upon request; <\/span><o:p><\/o:p><\/p><p><span lang=\"EN-GB\">-The transportation of\nanimals is not allowed; <\/span><o:p><\/o:p><\/p><p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n<\/p><p><span lang=\"EN-GB\">-No smoking or eating on\nboard;<\/span><o:p><\/o:p><\/p>\n<p><br><\/p>\n<p><\/p>\n<p>It is the user&#8217;s responsibility to provide and maintain accurate and up-to-date information.<\/p>\n<p><\/p>\n<p>For more information on how personal data is handled, please refer to our <strong>Pol\u00edtica de privacidade<\/strong>.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">7. Payment Methods<\/h3>\n<p><\/p>\n<p>Payments can be made online using <strong>credit card<\/strong>.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">8. Booking Process<\/h3>\n<p><\/p>\n<p>No contract is considered valid between the user and <strong>ROUTE 247<\/strong> until a booking has been submitted and <strong>confirmed via email<\/strong>.<\/p>\n<p><\/p>\n<p>To make a booking, the user must follow these steps:<\/p>\n<p><\/p>\n<ol class=\"wp-block-list\"><p><\/p>\n<li>Select the desired <strong>date<\/strong> of the service<\/li>\n<p><\/p>\n<li>Choose the <strong>time<\/strong><\/li>\n<p><\/p>\n<li>Indicate the <strong>number of passengers<\/strong><\/li>\n<p><\/p>\n<li>Fill in <strong>customer information<\/strong> (name, email, phone number)<\/li>\n<p><\/p>\n<li>Proceed to <strong>payment<\/strong><\/li>\n<p><\/p>\n<li>Wait for the <strong>confirmation email<\/strong><\/li>\n<p><\/p>\n<\/ol>\n<p><\/p>\n<p>Users must complete payment using only the available methods and follow the instructions provided. <strong>ROUTE 247 is not responsible<\/strong> for payment losses or any resulting damage due to non-compliance with this process.<\/p>\n<p><\/p>\n<p>The data recorded by <strong>ROUTE 247<\/strong> serves as proof of transactions. The electronic document formalizing the contract will be archived and made available to the user upon request.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">9. Alternative Dispute Resolution<\/h3>\n<p><\/p>\n<p>Users have the right to submit complaints by:<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><p><\/p>\n<li>Emailing <strong><a>info.route247@gmail.com<\/a><\/strong><\/li>\n<p><\/p>\n<li>Calling <strong>+351 912 683 290<\/strong><\/li>\n<p><\/p>\n<li>Using the official <strong>Online Complaints Book<\/strong> (Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico)<\/li>\n<p><\/p>\n<\/ul>\n<p><\/p>\n<p>Before resorting to formal dispute resolution, parties will seek an <strong>amicable, fair, and adequate solution<\/strong>.<\/p>\n<p><\/p>\n<p>In the event of a dispute, the consumer may contact an Alternative Dispute Resolution (ADR) entity, such as the <strong>Arbitration Center for Conflicts in Hotels, Travel, and Tourism<\/strong>.<\/p>\n<p><\/p>\n<hr class=\"wp-block-separator has-text-color has-background-color has-alpha-channel-opacity has-background-background-color has-background\">\n<p><\/p>\n<h3 class=\"wp-block-heading\">10. Governing Law and Jurisdiction<\/h3>\n<p><\/p>\n<p>These Terms and Conditions are governed by <strong>Portuguese law<\/strong>.<\/p>\n<p><\/p>\n<p>In the absence of an amicable resolution, the competent court shall be that of the <strong>jurisdiction where ROUTE 247 is headquartered<\/strong>.<\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions TO ENSURE AN INFORMED AND TRANSPARENT EXPERIENCE WHILE USING THIS WEBSITE, WE KINDLY ASK YOU TO READ 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